FREQUENTLY ASKED QUESTIONS
Everyone Has Questions, And We Have Answers!
Boating Rules and Boater Safety course required per 2024 laws
What areas do you deliver to?
Find a list of the areas we deliver to by clicking here.
What do I need to rent equipment?
- You must be 18 with a valid driver’s license to rent any equipment.
- You must have your physical driver’s license with you at the time of the rental for any motorized equipment. (Photos of Licenses Will Not Be Accepted)
- You must have a credit card with you that is in your name (the name on the card must match your ID).
- Boaters license required
What is your cancellation policy?
We try to be as flexible as possible for our guests. You can see our cancellation policies here!
Is a security/damage deposit required?
Yes, a $250.00 security deposit will be held on the card until drop-off. It will be released in full, provided no damages are caused.
What type of payments do you take?
We do accept debit cards and all major credit cards. We also require a deposit, that is refunded if no damage is done during your rental.
Can I tow any motorized equipment with my vehicle?
Due to our insurance, we are not allowed to let guests tow equipment to their waterway of choice. We do offer complimentary delivery. See the FAQ above titled “What areas do you deliver to?”
Can I tow any vehicle with a Jet Ski?
No. Due to insurance and the high risk of injury we do not permit any guest to tow with any of our jet skis.
Where should I stay in the area?
Looking for a vacation rental in Sebago Lake? Check out our friends at Jordan Rentals!
Do I need to pay for fuel?
Yes, you can prepay for fuel during the checkout process, or you can fill the tank at the marina. Typically, prices are higher at the marina.
Do you have a military discount?
Yes, we do offer a discount to military and emergency services personnel. Will be required to present a valid ID. Please call us for a discount code.